Microsoft is significantly extending the warranty for the Xbox Elite Controller Series 2, in light of some users encountering hardware issues. Microsoft says it's only a "small percentage" of users encountering issues, but has extended the warranty to a full year from the previous 90 days.
According to the Xbox Support site, the warranty extension applies to all Elite 2 controllers shipped since it launched in November 2019. Also, any repairs made outside the previous warranty window will be refunded by October 31, 2020.
You need a javascript enabled browser to watch videos.
Click To Unmute
Firearms Expert’s FAVORITE Weapons Of 2023
State Of Gaming Handhelds In 2023How Lies of P Cracked the Souls GenreLike a Dragon: Infinite Wealth - Official Ichiban Kasuga Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Chitose Fujinomiya Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Kazuma Kiryu Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Saeko Mukoda Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Eric Tomizawa Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Tianyou Zhao Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Seonhee Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Koichi Adachi Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Yu Nanba Character Spotlight Trailer
Share
LinkEmbed
Size:640 × 360480 × 270
Start at: End at: Autoplay Loop
Want us to remember this setting for all your devices?
Sign up or Sign in now!
Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
HTML5
Auto HD High Low
Report a problem
Sorry, but you can't access this content!
By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy
enter
Now Playing: Xbox Series X: The Final Preview
The support page doesn't specify what issues prompted the move, other than to say that some have been experiencing "mechanical issues." This follows some mechanical issues with the first Elite controller. Microsoft told Windows Central upon launch that it was aware some users were experiencing issues and were "actively investigating with our engineering teams." This also comes amid a class-action lawsuit regarding drifting joysticks, with an amended complaint filed on October 2.
Xbox One controllers are forward-compatible with the upcoming Xbox Series X and Series S, so your standard or Elite controller can migrate with you to the new generation. This is a distinction from Sony's approach, as it's introducing the new DualSense controller and PS5 games will not work with the old DualShock 4 controllers. DualShock 4 will, however, work with backwards-compatible games running on PS5.
Xbox Series X And Xbox One News
Xbox Series X Review - Playing The Future Xbox Series X Restock: Where To Buy The Series X -- GameStop, Microsoft Store, And More Retailers Xbox Series X: Release Date, Specs, Price, And Everything We Know