A successful launch of the Voodoo5 is extremely important for 3dfx, and the company seems willing to take extraordinary measures to ensure the best possible reception of its products. To this end, 3dfx has not only delayed the retail release of the cards due to a compatibility issue said to occur in a small number of systems, but the company has also now announced that all cards already in its distributors' hands will be returned to the manufacturer for testing.
In a statement announcing the recall, 3dfx's senior PR manager Brian Burke said, "We are bringing the boards back to determine if those boards exhibit the same problem. We believe that the overwhelming majority of those boards will test out fine. We are taking this step to minimize any consumer returns through our retailers and to ensure that the products we ship will be of the highest quality."
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