Ever since Steam started giving refunds to dissatisfied players who've played two hours or less of a game, it's been unclear how often that refunds are requested. Today, Garry Newman, a developer of Rust, shared some new stats that give an idea of how many people ask for refunds.
On Twitter, Newman posted a screenshot that shows the data for Rust's total number of refunds and money refunded, and it's a lot. Around 330,000 purchasers of Rust have asked for refunds, resulting in $4.3 million given back to them.
You need a javascript enabled browser to watch videos.
Click To Unmute
Thompson: The Pop Culture Icon’s Strange Legacy - Loadout
Firearms Expert’s FAVORITE Weapons Of 2023State Of Gaming Handhelds In 2023How Lies of P Cracked the Souls GenreLike a Dragon: Infinite Wealth - Official Ichiban Kasuga Character Spotlight TrailerLike a Dragon: Infinite Wealth - Official Chitose Fujinomiya Character Spotlight TrailerMicrosoft Xbox Press Conference Gamescom 2017We Have The Time Of Our Lives With Night Trap RemasteredTrial Of The Sword On MASTER MODE - Zelda Try-ForceWe Return To The 90's With Sonic ManiaHow Many Headshot Punches Can We Get on PUBG MondaysWe Try To Put Paperboy 64 Out of Business - Game Dump
Share
LinkEmbed
Size:640 × 360480 × 270
Start at: End at: Autoplay Loop
Want us to remember this setting for all your devices?
Sign up or Sign in now!
Please use a html5 video capable browser to watch videos.
This video has an invalid file format.
00:00:00
HTML5
Auto HD High Low
Report a problem
Sorry, but you can't access this content!
By clicking 'enter', you agree to GameSpot's
Terms of Use and Privacy Policy
enter
Now Playing: Now Playing - Rust
This sum isn't exactly a complete loss of sales for Newman's studio, as the introduction of the refund system has likely encouraged people to be less discerning in their purchasing habits. Nonetheless, 330,000 is still a very large number of refunds given out. To put in perspective, according to SteamSpy, 5.5 million people own Rust.
Talking to PC Gamer, Newman said that players most often listed "not fun" and "bad performance" as reasons for asking for refunds.
Last month, a new stats page for Steam as a whole went live, which revealed that Valve deals with thousands of refund requests per day. As of this writing, during the past 24 hours, 225,000 people have asked for their money back. This is a massive spike in requests likely due to the Steam Summer Sale happening now.