Update: The account-reset bug has been fixed, and all progress should be restored.

　　Fix is now live on all platforms and your progression up to the time Patch 1.1 went live is safe and sound and been restored. More details here: https://t.co/yZZzIaZBBi

　　— Apex Legends (@PlayApex) April 3, 2019

　　Apex Legends has just released it’s latest update, but it seems the patch introduces more problems than it fixes. Apparently, patch 1.1 is resetting some players accounts, knocking their progress all the way back to level 1. Respawn has already acknowledged the issue, and is recommending players not buy or craft anything until a fix is delivered. It’s probably best to avoid downloading the update altogether.

　　We are aware and looking into the issue with accounts losing their progress after the update today. Will provide update ASAP.

　　— Apex Legends (@PlayApex) April 3, 2019

　　Until the issue has been resolved we recommend players do not buy or craft anything. We'll continue to provide updates, along with an ETA, as information comes in.

　　— Apex Legends (@PlayApex) April 3, 2019

　　While it’s best to avoid update 1.1, here’s what it contains:

　　Known Issue

　　We are aware of the reports of accounts being reset after the update and looking into it now.Quality Of Life

　　Added the ability to party up with the last squad you played with. After the match you will see buttons in the lobby that display the last two people you played with and can invite them to your squad.Additional behind-the-scenes improvements for squashing cheaters.Added Mute button during the intro and Legend selection.When using the Report Player button for PC, you now have the option of selecting Cheat or Other.Made small improvements to the UI for customizing Legends.Added option to turn off lighting on compatible hardware (for example, Razer Chroma devices) in the Mouse/Keyboard settings.Added informative messages that appear on PC for crashes due to running out of memory and CPU errors best explained by overclocking/overheating.Added better collision to the turrets on Supply Ships.Stability fixes to all platforms.Bug Fixes

　　Fixed issue where the Battle Pass rewards page would not have a default item selected, resulting in a mostly blank page.Fixed bug for PS4 and X1 where sometimes attempting to use a keyboard to chat could cause a fatal script error.Fixed bug with Banner Cards not showing up during and at the end of a match.Jump Pad Phase Walk Interactions

　　Octane’s Jump Pad no longer affects players when using Into the Void ability.Apex Legends has generally had fewer issues with bugs than competitors like PUBG and Fortnite, but no game’s perfect. Hopefully those who have lost their progress can have it restored, somehow.

　　Apex Legends is available on PC, Xbox One, and PS4.